Delivery Policy

1) Area Covered
 

We deliver only within Hong Kong currently.

For international delivery, please contact us in advance before placing your order.

There is no delivery service for Helium Balloons. Helium Balloons pick up at store only.

 

2) Delivery Charges
  - FREE Delivery for purchases at or above HK$300
- HK$ 50 for purchases below HK$300

Note: Minimum amount for each purchase is HK$ 200

 

3) Delivery Schedule
  Estimated delivery time: 2 to 10 working days covering:

- Hong Kong Island / Kowloon / New Territories
- Discovery Bay / Tung Chung / Ma Wan

For other outlying islands, delivery by Hong Kong Post is arranged at no extra cost.

Please ensure that someone is able to receive your orders at the time and date that you have agreed to. 
Re-delivery may be subjected to a new delivery charge.

Delivery service will be available upon receipt of payment.
We will contact you to arrange delivery once order has been placed.

Please indicate at Checkout if delivery address can only be reached by staircases.
An extra delivery charge of HK$50 for each floor may be required.
We will confirm with you when we arrange delivery.

Delivery may be delayed if a typhoon signal No.8 is raised or black rainstorm warning is in effect.
In such cases, we will contact you again to arrange a new delivery time.